For organisationswith many customers
For telecoms companies, retailers, public services and groups with many customers. We build the agents that serve your customers and the platforms your teams run on.
Ask for a demoWhat we build for you
- Customer service agents
- Agents that answer account, order and application questions on WhatsApp, email, web chat and the phone, from your own records and at any hour.
- Applications, orders and changes
- Requests arrive with their documents and photos, are checked against your rules and completed, or passed to the right person with the full file.
- Administration platforms
- Administration for customer records, accounts, payments and collections, built around your products and the way your teams work.
- A morning picture for managers
- What came in yesterday, what was decided and what is still open, in one short report.
Built around the systems you have
We connect to your existing billing or core system through one agreed route: an API, a database connection or a scheduled file exchange. Nothing you rely on is replaced.
Payments go through the channels your customers already use, from debit orders to mobile money. We never hold or move your money, your data stays yours, and every action is recorded against the person or rule that allowed it.
Work for organisations
- Public servicesPassport and ID pre-applications for a government ministryCitizens complete their application, send their documents and book an appointment in a chat before they come in.
- TelecomsA business platform for a telco's small-business customersBuilt and run by Link Nova, with an AI tool that creates a logo and a simple website for each business.
Ask for a demoof your own system.
Tell us about your customers and your systems. We come back with a working demo of your own service.