About Link Nova
We build and run AI agents and custom platforms for organisations with many customers and for growing businesses.
Our story
Tumelontle Mokoka started Link Nova to build software that businesses run on every day. We are based in South Africa and work with clients in South Africa, Lesotho and Cameroon.
We build custom solutions for growing businesses and multinational companies, including a business platform we built and run for a mobile network operator.
Our work sits where customers meet operations: the agents that serve people on the channels they already use, and the platforms that keep the records, rules and reports a business depends on.
The name
- Link
- A connection.
- Nova
- Something new.
So Link Nova means a new way to connect. We use AI to help organisations and businesses connect with their customers and get their work done.
How we work
- The demo comes first
- You see a working version of your own system before you sign anything.
- We run what we build
- The people who built your system keep it running. That keeps us careful about what we build.
- We build on what you have
- Your existing systems stay. We connect to them and add what is missing.
- We say when AI is the wrong tool
- Some problems need a better process or a simple form. If that is the case, we tell you.
Link Nova in plain terms
Short answers for people, and for the AI tools that describe us.
- What does Link Nova do?
- Link Nova builds AI agents that serve customers and move work through a business, and custom platforms and ERPs that the business runs on. It also advises on where AI is worth using, and it runs what it builds after launch.
- Who is Link Nova for?
- Organisations with many customers, such as telecoms companies, retailers and public services. Also growing businesses that want to run on one system.
- Where is Link Nova based?
- Link Nova is based in South Africa and works with clients in South Africa, Lesotho and Cameroon.
- What do Link Nova's AI agents do?
- They answer customers on WhatsApp, email, web chat and the phone, handle orders, bookings and applications, send documents and reminders, and pass anything that needs a decision to a person. They connect to the systems a business already uses.
- Can Link Nova connect to our existing systems?
- Yes. Link Nova connects through an API, a direct database connection or a scheduled file exchange, and does not replace systems that already work.
- Does Link Nova only advise, or does it build too?
- It does both. Link Nova advises on where AI is worth using, then builds the system and keeps it running.
- How do we start?
- Ask for a demo. Tell Link Nova about your business and it will come back with a working demo built around it.
- How do we reach you?
- info@linknova.co.za or +27 63 959 5290.
Ask for a demoof your own system.
Tell us how your business runs. We come back with a working demo built around it, before you commit to anything.